Stakeholders
Innolux Corporation's CSR policy objective is to create maximum social value through excellent operations and a commitment to enhancing the communication with stakeholders; continued efforts are made to meet stakeholder expectations.
Stakeholder Communication and Participation
Note: Information in boldface refers to collaborative projections.
 
  Inform Consult Involve Collaborate Issues Concerned
Objective information for stakeholders with one-way communication Acquire stakeholder feedback with limited two-way engagement Involvement with stakeholders together through multi-party engagement Partnerships with stakeholders through multi-party engagement
Employees 1. Annual CSR reports
2. Irregular orientation
1. Quarterly labor-management meetings, quarterly EWC meetings, and quarterly meetings with management.
2. Irregular seminars between production line workers and staff
3. Irregular employee satisfaction surveys, the employee opinion box, and irregular employee care hotlines and mailboxes
4. CSR annual Sustainability Issue questionnaire
1. Biannual outstanding project competitions
2. CSR annual internal audit
  ‧Compensation and benefits
‧Financial performance
‧Talent recruitment and retention
‧Talent cultivation
Customers 1. Annual CSR reports
2. Annual DJSI and CDP reports
1. Capture issues reported by customers through the irregular “Voice of Customers (VOC) System”
2. Analyze annual customer satisfaction.
3. CSR annual Sustainability Issue questionnaire
1. Irregular RBA and customer audits   ‧Product quality and customer satisfaction
‧Low-carbon supply chain
‧GHG emissions
‧Green product management
Shareholders/ Investors 1. Annual CSR reports
2. Annual reports
3. Annual financial statements
4. Irregular disclosures on MOPS and on the “Investors Relations section” of the corporate website
1. AGM
2. Quarterly investor conferences
3. Irregular investor hotlines and mailboxes
4. Irregular interviews with analysts
5. CSR annual Sustainability Issue questionnaire
1. Irregular seminars with domestic and foreign investment institutions
2. Irregular investor forums organized by securities companies
  ‧Financial performance
‧Corporate governance
‧Talent recruitment and retention
‧Low-carbon supply chain
Suppliers 1. Annual CSR reports
2. Irregular publicity letters for suppliers
3. Irregular supplier commitments
1. Weekly/monthly communication meetings with suppliers
2. Irregular supplier audits
3. Irregular anti-corruption report mailboxes
4. Irregular ethics and integrity committee meeting
5. CSR annual Sustainability Issue questionnaire
1. Annual supplier congress
2. Supplier monthly quality meeting
1. Supplier Material Flow Carbon Reduction Promotion Plan
2. GHG Inventory and Carbon Reduction Program
‧Low-carbon supply chain
‧Green product management
‧Pollution control
Government 1. Annual CSR reports 1. Irregular document exchange
2. CSR annual Sustainability Issue questionnaire
1. Irregular participation in seminars and regulation hearings
2. Irregular participation in meetings held by park industry associations and TFT-LCD associations
3. Support for the Water Regeneration & Reuse Program launched by the Tainan City Government and STSP and sign an MOU to ensure stable water supply
1. The Innolux Education Foundation adopts the Jhunan Gong 3 Park for endemic plant conservation
2. Participate in collaborative research on seismic equipment isolation and earthquake mitigation with experts and scholars of MOST and research institutions to shorten disaster recovery time and enhance organization competitiveness.
3. Sign up to the carbon offset program of the EPA
4. Support the “Organic Locally and Eat Locally” organic farming revitalization movement launched by the Tainan City Government in 2018. Sign an organic food catering service agreement with Tai Kang Organic Food Services of Tainan
‧GHG prevention
‧Energy resources management
‧Environmental education
‧Disability employment
Media 1. Annual CSR reports
2. Irregular press releases and announcements
1. Irregular media contract mailboxes and dedicated reply calls
2. CSR annual Sustainability Issue questionnaire
1. Irregular press conferences
2. Irregular media guided tours
1. “The Innolux Education Foundation” plans the 2018 Air Pollution Closed Door Conference/ Air Pollution Open Forum ‧Financial performance
‧Talent recruitment and retention
‧Corporate governance
‧Water resources management
Community 1. Annual CSR reports
2. Irregular disclosures on the website and Facebook page of “The Innolux Education Foundation”
1. Irregular participation in community activities.
2. Irregular CSR mailboxes
3. CSR annual Sustainability Issue questionnaire
    ‧Pollution control
‧Community engagement and social care
‧Occupational health and safety
‧Talent recruitment and retention
NGOs 1. Annual CSR reports 1.The Innolux Education Foundation” consulted with NCHU professors of soil and environmental science on soil ecology
2. “The Innolux Education Foundation” consulted with domestic pollution-related experts, including 7 professors from NTU, NCU, NCHU, NCKU, and NSYSU to conclude the potential causes of PM2.5 and collect information on feasible solutions
3. CSR annual Sustainability Issue questionnaire
1. Invite NGOs to irregular activities or forums to promote multi-party communication.
2. “The Innolux Education Foundation” invited 8 elementary schools in Miaoli to participate in the “Endemic Ecology Campus Extension Education Program”
1. The Innolux Education Foundation consulted with CUTe for the collaboration in the Endemic Ecology Preservation Program ‧Community engagement and social care
‧Disability employment
‧Pollution control
‧Occupational health and safety